by Audrey Smith, Author
Your peers ranked TheraNest in the top 1% of healthcare software on G2

G2 just released its Best Healthcare Software Products for 2026, and TheraNest ranked #30 out of tens of thousands of products. Fewer than 1% made the list. That’s worth mentioning, but here’s why it should actually matter to you: G2 rankings are based on verified reviews from real users, including therapists, office managers, and practice owners who use the software every day. G2’s awards are grounded in verified user reviews plus market presence signals. Vendors don’t buy their way onto these lists. This isn’t us telling you we’re good. It’s your peers sharing what’s actually working.
You can see the full list here: Best Healthcare Software Products 2026 on G2.
“I have been using TheraNest for about 2.5 years now. I am exceedingly pleased with the improvements made since I have started using it. The support team is fast and helpful. I highly recommend giving TheraNest a try!”
Kate H., CSA
We read every review. Here’s what they tell us.
Awards are nice. But what we pay closer attention to are the patterns in your feedback. When we looked at reviews and support conversations from the past year, three themes kept surfacing:
- Make the daily stuff simpler. Not flashier. Simpler.
- Don’t make me juggle five tools. Keep scheduling, billing, notes, telehealth under one roof.
- Grow with me. Pricing and features should scale as a practice adds clinicians, not penalize growth.
A few voices that guided our work:
“Pros for TheraNest are it’s all-in-one features. You can do scheduling, billing, consolidating, etc. Flexible pricing. Customer support is helpful and responds fast.” — Brazola M., Medical Assistant
“I like the telehealth integration. It’s stable and easy for clients to join. The automated reminders for appointments have also reduced my no-shows. I also like the customizable templates for progress notes.” — Adina B., Owner and Aromatherapy Consultant
” TheraNest is an excellent platform for mental health professionals, offering a seamless and organized approach to managing client records and documentation. One of its standout features is the easy access it provides, allowing users to efficiently create initial assessments, case notes, treatment plans, and contact logs without hassle.” — Paul H., Case Manager
What actually changed this year
We know “user-friendly” is one of the most meaningless phrases in software. So instead of talking about our philosophy, here’s what we shipped and the problem each update solves.
Navigation that doesn’t fight you
We rebuilt core navigation so you can reach any major screen from wherever you are. If you’ve ever clicked “back” three times to get to a client’s billing tab, this one’s for you.
A scheduler that respects your time
Fewer clicks to book, reschedule, or cancel. Clearer views. Cancellation policies that are actually enforced so no-shows don’t silently wreck your day.
AI that assists, not replaces
AI Notes Enhancement helps you polish documentation faster. The AI Session Assistant generates a structured session summary you review and finalize. Your clinical voice stays yours. We’re not interested in auto-generating notes you wouldn’t stand behind.
Billing that doesn’t require a forensic accountant
Automated invoicing, claims submission, ERA posting, and month-end reconciliation. The goal: fewer dollars lost to manual errors, less time spent chasing what should be automatic.
Documentation that flows
Switch templates mid-note. Document session start/end times. Navigate away and come back without losing your work after signing.
Security that’s actually enforced
Multifactor authentication is here and admins can require it practice-wide. A stolen password alone won’t compromise your client data.
Pricing that makes sense
Per-therapist plans. No hidden tiers. Costs stay predictable as your team grows.
Why this matters if you run a small or solo practice
You don’t have an IT department. You don’t have a billing team. You need software that works on the first try and doesn’t require a YouTube tutorial for every new feature. The updates above were built for that reality, for less administrative drag and more time with clients.
“I have been using TheraNest for about 2.5 years now. I am exceedingly pleased with the improvements made since I have started using it. The support team is fast and helpful. I highly recommend giving TheraNest a try!” — Kate H., CSA
What’s next
Ranking #30 is a signal, not a finish line. Here’s where we’re headed:
- Scheduling continues to get faster, more reliable, and clearer.
- AI Session Assistant will evolve to shorten after-hours charting with clinically precise drafts you can quickly review and sign.
- Billing automation expands so fewer claims fall through the cracks.
- Security builds on MFA with additional safeguards.
- Documentation keeps getting smoother — switching templates, navigating notes, managing treatment plans.
Most importantly: we’ll keep building with therapists, not just for them. That means your reviews, your support tickets, and your frustrations continue to shape what we prioritize.
Thank you, especially the critical reviews
Every review matters, but the ones that push us hardest are the ones that say “this isn’t good enough yet.” Thank you to every therapist who took the time, whether it was a five-star endorsement or a pointed critique. You shaped the product we have today.
If you are looking for a partner that listens, adapts, and understands the unique needs of mental health professionals, we would love to show you what we have built.
Ready to see if the improvements match the hype?
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