Mental Health EHR for Therapy Practices

TheraNest vs Jane App

Both platforms cover scheduling, documentation, and client portals. Jane App serves a broad range of health disciplines. TheraNest is built specifically for mental health: lower starting price, caregiver-ready portal, and PHQ-9 and GAD-7 included.

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See how TheraNest stacks up against Jane App

TheraNest

Jane App

Base pricing

Essentials: $29/therapist/mo Advanced: $59/therapist/mo Premier: $89/therapist/mo 21-day free trial, no credit card required

Balance: $54/mo (1 practitioner, up to 20 appointments/month) Practice: $79/mo (1 practitioner, unlimited appointments, unlimited staff profiles) Thrive: $99/mo (1 practitioner, unlimited appointments, unlimited staff profiles) 30-day free trial

Entry plan usability

All plans include unlimited clients. The plan you start on is the plan you can actually run a practice with.

Balance limits you to 20 appointments/month. Most practices will need to upgrade to the $79/month Practice plan quickly to remove that cap.

Built for mental health

Purpose-built for therapists, counselors, psychologists, and mental health group practices. Therapy-specific workflows throughout.

Broad clinic platform serving health, wellness, and rehab disciplines. Works for mental health, but not designed exclusively for it.

Mental health assessments

Includes PHQ-2, PHQ-9, and GAD-7 in intake and documentation workflows – standardized tools most therapists use to screen and monitor depression and anxiety.

Supports outcome measure surveys, but is positioned broadly and is less explicit about named mental health assessments in its core product story.

Portal for minors, caregivers, and families

Authorized contacts – parents, guardians, caregivers – can complete intake, request appointments, message the practice, and handle payments with configurable permissions

Offers a client portal and messaging, but is less explicitly designed around caregiver access and multi-party involvement in mental health care

Billing and operational visibility

Built-in reports show what's paid, pending, and unresolved across the practice so unpaid claims don't slip through as caseload grows

Good billing tools for straightforward setups; less built for practices tracking high insurance volume or needing granular billing visibility

AI-powered notes

AI notes enhancement included on all plans at no extra cost. AI Session Assistant available as an optional add-on at $35/mo per clinician

5 free AI notes in Balance Plan. AI scribe is $15/mo per opted practitioner

Fit as practice grows

Supports growing from solo to group – adding clinicians, managing billing complexity, and caregiver workflows – without requiring workarounds.

Strong fit for simpler setups. May require more manual management as practice complexity increases.

Customer support

Phone, email, and live chat support. Knowledge base and onboarding resources available anytime.

Unlimited support including free data import, chat, email, phone, and a custom account setup call included.

Options for billing support

Optional Ensora RCM lets you hand off billing operations without leaving TheraNest.

No in-house billing support option; relies on third-party billing integrations.

Supported

Limited

Not Available

Why practices choose TheraNest over Jane App

TheraNest is purpose-built for therapy, with lower cost to start, better fit for mental health workflows, and stronger support when your clients include minors, families, or caregivers. Jane is well-designed, but it’s built for a broader audience.

A lower cost to get started

TheraNest starts at $29/therapist/month with unlimited clients from day one. Jane’s Balance plan caps you at 20 appointments per month, a limit a part-time therapist seeing 10 clients weekly would hit in two weeks.

Built for the realities of therapy

TheraNest is designed specifically for mental health, with therapy-native documentation, PHQ-9 and GAD-7 built into intake, and workflows built around how therapy actually runs. Jane App serves a broad range of disciplines, and its workflows reflect that breadth.

Stronger fit for families, minors, and caregivers

TheraNest’s client contact network is built for care that involves more than one person. Authorized contacts, including parents, guardians, or other caregivers, can complete intake, manage appointments, handle payments, and receive reminders with configurable permissions. If you work regularly with children and families, this is worth testing directly before you decide.

21 days to see for yourself

Full Premier access, no credit card required. Explore TheraNest with your actual practice in mind before committing to anything.

Start your free trial

Hear from therapists like you

We’re not going to tell you TheraNest is perfect for every practice. Here’s what clinicians who switched have said after seeing how it handles their real workflows.

Melissa W., Owner, Therapist

“TheraNest makes running my small private practice easy. It’s simple, affordable, and has everything I need in one place.”

Shea H., LPC-A

“Switching to TheraNest was seamless. The intuitive design and customer support made it easy to transition and manage client records.”

Nick S., Office Manager

“TheraNest is a one-stop shop for my practice. From billing to telehealth, it simplifies everything and keeps us organized.”

Kyle M

“TheraNest makes the end of my session a 10 min wrap up with documentation, and the end of my day a 5 min wrap up to submit ALL billing.”

Ryan Camlin, Alta Pediatrics

“When they come in, we’re essentially just clicking a button, checking them out and now we’re taking that payment. So we’ve gotten to a place where we had, you know, tons of open invoices or services that we provided that we didn’t really get paid for, to now, we’re really getting paid almost every single day as those services are happening.”

Alta Pediatrics

“We wanted a balance for something that was going to be cost-effective but also was going to allow us to do all the critical things that we needed to be able to do. We saw we’d be able to manage payments. And we saw we’d be able to automate some of the things we were doing around insurance billing”.

Cardinal Hope Mental Health Counseling Services

“Overall, I’ve seen a lot of areas where I’ve been able to save time, money, and help grow my practice with TheraNest.”

Marty Goehring, M.A., Ph.D., Formation Counseling Services

“TheraNest has brought much-needed harmony to our practice — it quietly handles the administrative work in the background so we can focus fully on care. It’s helped us save time, maintain balance, and ultimately serve more clients without burning out our team.”

Stacey Keslar, Sanderson Psychological

“Managing multiple providers’ schedules and documentation can be challenging. With TheraNest we’ve been able to optimize workflows to make life easier for our staff and it allows us to spend more time with clients and ensure better outcomes for them. As our needs evolve, TheraNest continues to partner with us to adapt best practices.”

Rebecca Houser, Blank Slate Therapy

“What attracted me to the software was that we could file claims, in addition to keeping our progress notes, treatment plans, and our calendar all in one place.”

Marina Agustin, New Hope Family Counseling Center, Inc.

“Quick and easy customer support.”

Erin Choice, Licensed Professional Counselor. Living Wellness, LLC

“My experience with TheraNest has been excellent. Their team provides consistent communication and assistance whenever I have a question or concern, and updates are always easy to manage. TheraNest prioritizes the needs of clinicians and practices when making changes, which makes the partnership seamless and supportive.”

Clive Kennedy, South Central Training Consortium

“My practicum students are in training. The TheraNest software provides excellent opportunities for assisting the student in collecting sufficient information to develop case conceptualization, treatment planning, and developing diagnostic impressions. It is a great adjunct to training.”

Frequently Asked Questions

How does TheraNest’s pricing compare to Jane App’s entry-level plan?

TheraNest Essentials starts at $29/therapist/month with no appointment caps and no hidden upgrade triggers. Jane App’s Balance plan starts at $54/month but limits you to 20 appointments; most practices hit that ceiling quickly and end up on the Practice plan at $79/month. For most solo therapists, TheraNest costs less and does more from day one.

Which platform is better for working with minors, families, or caregivers?

TheraNest is better for working with minors, families, or caregivers. Its client contact network is built for practices where care involves parents, guardians, or other authorized contacts. Those contacts can complete intake, manage appointments, receive reminders, and handle payments with permissions you configure. Jane supports a client portal, but its caregiver and dependent workflows are less explicitly structured for the way mental health practices work with families.

Does TheraNest include mental health assessments like PHQ-9 and GAD-7?

Yes. TheraNest includes PHQ-2, PHQ-9, and GAD-7 in its intake forms and documentation workflows. These are standardized tools most therapists use to screen for and monitor depression and anxiety. Jane supports outcome measure surveys but is positioned more broadly and is less explicit about named mental health assessments in its core product story.

Which EHR platform is better for general wellness practices vs mental health practice?

Jane is designed to serve a broad range of health and wellness disciplines (including physiotherapy, naturopathy, massage, and more) and it does that well. If your practice is exclusively mental health, that breadth means Jane wasn’t built with you as the primary user. TheraNest was.

Jane App is known for great support. How does TheraNest compare?

Jane App does support well: it includes free data import, chat, email, phone, and a custom account setup call. TheraNest offers phone, email, and live chat support during business hours, with a knowledge base and onboarding resources available anytime. If 24/7 support or a dedicated setup call is a top priority, Jane has an edge here and we want to be straightforward about that.

How does TheraNest support a growing practice?

TheraNest is built to support the complexity that comes with growth: adding clinicians, managing caregiver involvement, handling billing across a larger caseload, and keeping operational visibility as moving parts multiply. Jane’s strength is a streamlined experience that works well for simpler setups. As volume and complexity grow, practices may find they need more manual management across billing and caregiver workflows.

Can I migrate my data from Jane App to TheraNest?

TheraNest can import client demographic records. Clinical notes, completed intake forms, and stored payment information are not included in the data import. You can export your billing history and documentation from Jane for your own records before switching. TheraNest’s Quick Start Plus ($300 add-on) includes guided implementation support if you want help through the process.

What if TheraNest isn’t the right fit after all?

The 21-day free trial gives you full Premier access with no credit card required, so there’s no financial risk in exploring. If you’d rather talk through whether TheraNest makes sense for your specific practice first, the team will give you a direct answer, including if Jane is genuinely the better fit for where you are right now.

What is the best EHR for a mental health private practice?

It depends on your practice size, caseload mix, and what you need from day one. For practices that work with minors and families, want mental health-specific workflows and assessments, and need a lower cost to get started, TheraNest is a strong fit. For solo therapists who prioritize a streamlined, self-directed experience and excellent support, Jane App is worth a trial. We’d recommend testing the one or two platforms that best match your actual practice profile, not just the one with the glossier homepage.