Meet Ensai, AI for therapists

Ensai is Ensora Health’s AI, built directly into our EHRs TheraNest and Fusion. It’s the intelligence that powers AI note drafts, answers support questions, and helps you prepare for what’s next, all on your terms. If this is your first time hearing about it, learn more about Ensai for the full picture. 

If you’ve already met Ensai, you’ve probably wondered what each part of it actually does for you, and which one is going to save you the most time. Here’s exactly what each one does, so you know which one to reach for. 

One works while your client’s still in the room. One works after they’ve left. And one has nothing to do with the visit at all.

Ensai Notes Enhancement vs. Ensai Support vs. Ensai Session Assistant 

Ensai Session Assistant: for the session itself 

Ensai Session Assistant is the capability most people picture first: hit record, and it listens to the session with consent from both you and your client. When the session ends, a draft note is waiting: you review it, edit what needs editing, and sign it. On TheraNest, Ensai Session Assistant also includes AI Case Summaries, which instantly summarizes a client’s full case history, drawn from their signed documentation, so you can walk into a session prepared or pick up care for a client another therapist has been seeing. That capability is coming to Fusion this fall.   

If you already know this feature as AI Session Assistant, nothing about your subscription changes. The name in your product updates to Ensai Session Assistant this fall. 

Ensai Notes Enhancement: for the note you already wrote 

Ensai Notes Enhancement doesn’t record anything, and it isn’t listening to a session. It picks up after you’ve already documented a visit by hand (maybe because a client declined recording) and turns your draft into cleaner, more complete documentation in a click. You keep full authorship and clinical judgment. Ensai just tightens up what you already wrote. 

Ensai Notes Enhancement is free and available now on TheraNest. It arrives on Fusion this fall. 

Ensai Support: for everything else 

Ensai Support doesn’t touch your notes at all. It’s a free chat assistant built into your platform that answers routine product questions instantly, so you’re not filling out a contact form just to ask something simple. Ask how to set up a new payer or add a clinician, and the answer comes back drawn only from product documentation. It never opens a client record to do it, and if it can’t resolve what you’re asking, you get a live support agent, the same as always. 

Ensai Support is free on every plan. It’s available now on Fusion, with a new experience coming to TheraNest this fall. 

The same trust rules apply to all three 

However you’re using Ensai, whether Ensai Session Assistant is drafting a note in real time, Ensai Notes Enhancement is cleaning up a note you wrote by hand, or Ensai Support is answering a quick question, the ground rules don’t change. No session is recorded without consent from both you and your client. Client PHI is never used to train AI models. That’s a fixed policy. Every note stays a draft until you sign it, and Ensai Support only ever draws from product documentation, never your client records. 

See what’s live on your platform 

On TheraNest, Session Assistant and Notes Enhancement are ready now, with a new Ensai Support experience coming this fall. On Fusion, Session Assistant and Support are live now, and Notes Enhancement arrives this fall. See everything Ensai does, or if you’re not yet a customer, request a demo to get started. 

Frequently asked questions

What’s the difference between Ensai Session Assistant and Ensai Notes Enhancement? is remote therapeutic monitoring?

Ensai Session Assistant records your session in real time, with consent, and begins drafting the note as soon as the session ends. Ensai Notes Enhancement works after the fact: it takes a note you already wrote by hand and turns it into cleaner, more complete documentation.

Is Ensai Session Assistant the same as AI Session Assistant?

Yes, AI Session Assistant is renamed Ensai Session Assistant. It’s the same product and the same subscription, with the in-product name updating this fall.

Is Ensai Notes Enhancement available on my platform?

Ensai Notes Enhancement is available now on TheraNest. It’s coming to Fusion this fall.

Is Ensai Support free?

Ensai Support is free on every plan. It’s available now on Fusion, and a new Ensai Support experience is coming to TheraNest this fall.

Does any of this use my client’s data to train AI models?

Protecting client data is a core part of how Ensai is designed. Across Ensai Session Assistant, Notes Enhancement, and Support, client PHI is never used to train AI models. That’s a fixed policy, not a setting.