Two customer-requested features that will make your day easier

You asked for them, we built them. 

The top two features you’ve been voting for are now live in Ensora Mental Health, and they’re free with every plan. Here’s how they’ll help you take your day back from missed appointments and paperwork chases.  

Keep everyone in the loop with Contact Reminders

How many times has a client missed their session because only they got the reminder? Mom didn’t know. Dad was out of town. The guardian never saw the text.

Not anymore. With Contact Reminders, every approved caregiver gets the same appointment reminder. Set it up once, and parents, guardians, case workers (and whoever else helps get your client to therapy) all stay in the loop through text, email, or phone calls. No more manual calling down your list or wondering who knows what. With just one simple setting, everyone’s informed.

What this means for you: 

• Fewer no-shows (because the right person gets the nudge) 

• No more manual call lists or group texts 

• More clients arriving on time and ready 

Setting it up takes less than a minute. Just add approved contacts to the client’s profile and choose how they want to be reminded. Done.

Contact Reminders is currently in beta, with a full rollout planned for September 2025. Enabling it takes just a few clicks.

Upload documents before appointments

You know the drill. You send the intake packet. They forget it. You email asking for their insurance card. It gets lost in their inbox. You finally get it, then spend 10 minutes printing and scanning. Chasing down paperwork eats into your team’s time.

Our latest update fixes this. Clients can now upload their intake packets, IDs, insurance cards, and consent forms right in the portal before their first visit. Everything lands in their chart automatically. No printing, no scanning, no digging through your inbox. Walk into that first session knowing the paperwork is done.

What this means for you:

• Start sessions with therapy, not paperwork

• Front desk wins back hours each week

• Documents land in the right chart automatically

• A more secure experience than emailing sensitive information back and forth

Your clients get a simple upload button in their portal. You get organized files exactly where you need them.

Document Uploads is live right now. Log in and start inviting clients to upload.

Ready to use, ready to help

Both of these new features were your most-requested updates, so we’ve made them free with every Ensora Mental Health plan. Turn them on today in your settings, and start getting more time back in your day.

 Thank you for your feedback and great ideas! We’re always looking for ways to make your day smoother so please keep telling us how we can help you, your practice and everyone else who also uses Ensora Mental Health. Because your clients get better care when you’re not buried in admin work.