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How to use AI in your practice without losing your voice

Using AI in your practice without losing your voice

What happens to human connection when AI joins the conversation? For mental health therapists, AI can help get daily tasks done, freeing up more of your time for clients. But many therapists worry that using AI could make their work feel less personal and authentic. It’s a valid concern. Your unique clinical voice is central to the therapeutic relationship.

The good news is that you can use AI to your advantage without sacrificing your personal touch. As a matter of fact, it’s one of the reasons we just launched our AI Sessions Assistant. By treating AI as a helpful assistant rather than a replacement, you can maintain your style while becoming more efficient.

Keeping your authentic voice with AI

Using AI doesn’t mean your work has to sound robotic. With the right techniques, you can ensure your personality and clinical style remain at the forefront. Many therapists generate or polish notes using LLM models that work by prompting. While prompt engineering often evolves with the models, there are some best practices that can help you ensure high quality.

1. Treat it as a first draft

Always think of the AI’s output as a starting point. Your job is to elevate it from a technically accurate summary to a nuanced clinical record. Ensure the note accurately reflects the client’s presentation and your therapeutic modality. The AI may not pick up on these nuances, so your final review adds any missing context. As you review the draft, tweak the wording to match your preferred terminology. Over time, this editing process becomes quick and second nature. You’ll spend a 5 minutes refining the note instead of 20 minutes writing it from scratch.

2. Create style-locked prompts

The instructions you give to an AI are called “prompts.” You can create templates that teach the AI to write like you. For example, you might create a prompt that says:

“You are drafting a progress note for a therapist who uses a person-centered approach. Her notes are always written in the first-person plural (‘we explored…’), focus on client strengths, and include a collaborative plan.”

By using consistent style prompts, you train the AI to adopt your specific language and tone. This makes the editing process much smoother. The more specific you can make the prompt, the better the output.

You could create a bank of prompts that work well for you, so you can copy and paste a template and then add context. Some people also use AI to generate better prompts!

3. Use short, iterative cycles

Instead of asking the AI to write a long, complex document all at once, ask for smaller chunks. Generate a paragraph or two, then review and edit it. This micro-iteration process helps you catch any deviations from your voice early on. It also makes the task feel more manageable and keeps you in control of the final output.

4. Build a custom vocabulary

Every therapist has preferred phrases and terms that are part of their clinical lexicon. Some even create word banks to insert into templates or write notes more consistently. You can provide the AI with a list of these words and phrases. This helps guide the AI to use your preferred terminology, such as “compassionate inquiry” or “sitting with discomfort,” making the generated text sound more like you. You can also ask AI to avoid words or phrases you don’t like, from personal pet peeves (do you have a strong opinion on the Oxford comma?) to gendered terms that could de-anonymize your notes.

5. Reserve space for your own reflections

Some parts of your work should remain entirely human. For example, sections in your notes for therapist reflections or counter-transference should always be written by you. These are deeply personal and nuanced insights that an AI cannot and should not replicate. Designating “human-only” zones in your documentation preserves the irreplaceable depth of your clinical work.

6. Informed consent

Transparency with clients is crucial. Your intake paperwork and consent forms should be updated to explain that you may use AI tools in your practice. You should clearly state how you use AI (e.g., for drafting notes), the risks and benefits, and reaffirm that you, the human therapist, remain fully responsible for all clinical decisions and communications. Studies show that clients respond well to this transparency, especially when they know a clinician is reviewing all AI-generated content.

7. Mitigating bias

AI models are trained on vast amounts of data from the internet, and this data can contain human biases. Studies have shown that AI can sometimes reflect cultural or demographic biases in its outputs. As a clinician, it is your job to be aware of this risk. Always review AI-generated content for biased language or assumptions. Regularly auditing the AI’s outputs can help you catch and correct these issues.

What about ambient AI?

Ambient AI listen during a session and automatically draft your progress notes, no prompt required. But how can you maintain high quality if you can’t control prompts?

Choosing an AI tool built for therapy

The recent explosion in AI has led many companies to quickly add AI features to their existing software. However, these “bolt-on” solutions often lack the depth and nuance required for clinical documentation. When evaluating an AI tool, it’s crucial to look for one that was purpose-built for therapists from day one.

A clinically mature AI, like the one integrated into TheraNest, is designed with the complexities of therapy in mind. What does that mean in practice?

Look for tools developed with a dedicated, full-time team of experienced clinicians including multiple specialties, like social workers or psychiatric nurse practitioners. These professionals ensure the system is designed to account for different modalities and clinical presentations. Their sole job is to make the notes clinically sound, not to meet a business objective. This keeps the focus squarely on quality and accuracy. It also results in a more consistent output.

A purpose-built tool benefits from years of focused development. TheraNest’s AI partner, for example, has been operating since 2021 and has been refined based on feedback from thousands of active users over millions of sessions. This robust feedback loop helps inform the AI to learn what makes a good note, identifying what works and what doesn’t, far beyond what general-purpose language models can offer.

The best tools are designed with common billing and documentation standards in mind, including requirements that often influence payer and Medicare guidelines. As a result, the note structure is intentionally thorough and detailed, which can support both insurance-based and private-pay practices. The AI is designed to capture key diagnostic and modality-related context, helping clinicians get most of the way to a high-quality note that can then be reviewed and finalized based on their specific billing and compliance needs.

How the right AI preserves your clinical voice

A common fear is that AI will produce bland, “AI-sounding” text. However, a specialized tool avoids this by generating notes that are clinically nuanced and structured for real-world documentation needs. The goal is not to replace your voice but to give you a highly accurate first draft to refine.

Here’s how a tool like TheraNest’s AI Session Assistant helps you maintain control and preserve your unique style.

You’re always in control

The most important feature is that you, the clinician, always have the final say. The AI generates a draft note that is nearly complete, but it is never finalized without your review. You read, edit, and approve every word before signing off. This simple but critical step ensures that you remain the ultimate authority. You are not handing over responsibility; you are just outsourcing the initial transcription and structuring.

No prompt engineering needed

Many general AI tools require you to become an expert in “prompt engineering” to get a decent result. You have to write detailed instructions to guide the AI. With a purpose-built ambient tool, all the complex work happens behind the scenes. You simply hold your session, and the AI produces a high-quality draft note. It’s designed to be intuitive, saving you the time and frustration of learning a new technical skill.

The tool is designed to rely on session content and clinician-approved phrasing rather than generating speculative information. If the audio is too short or is too low quality to transcribe, it won’t generate a note.

A privacy-first design

Your clients’ privacy is paramount. A trustworthy AI tool must have a “privacy-first” approach. This means your clients’ data is never used to train the AI models. TheraNest’s AI, for instance, operates on a strict policy where session recordings are retained only briefly (around 24 hours) and then permanently deleted.

Furthermore, you should be opted out of any data training by default. Some platforms require you to manually opt-out, creating unnecessary friction and risk. With a privacy-first tool, your data is protected from the start, giving you and your clients peace of mind. It should also be fully HIPAA-compliant, meeting the rigorous security standards expected of a healthcare platform.

Take back your time without losing your touch

Using AI in your practice doesn’t have to mean sacrificing your clinical voice. With TheraNest’s AI-powered notes, you’re in control, while benefiting from clinically sound, high-quality draft notes that save you time and effort. This means notes that are clear, consistent, and compliant, making them easier to review, supervise, and trust. With a privacy-first design, a foundation built by clinicians, and your final review, you can confidently reduce your administrative burden. TheraNest ensures you get the support you deserve, without sacrificing the authenticity of your practice.