Ensora Customer Support
We’re here to help
Your success is our mission. Our expert support team is ready to assist with answers, guidance, and practical solutions to ensure your satisfaction.
Support that puts you first
From 24/7 live chat to in-depth training, we’ve got you covered with expert support anytime you need it.
Call us, email us, chat with us, or submit a ticket through our support portal. We’re here to help however you prefer.
Join our active experience hub, where you can connect with fellow Ensora Health users, share tips and tricks, and find peer-to-peer solutions.
Learn best practices, product tips, and more with our courses, video library, and expert-led webinars available live or on-demand for your convenience.
Access our extensive knowledge base with easy-to-follow guides, FAQs, and troubleshooting tips to help you find the information you need, right when you need it.
Every practice is different. That’s why we offer different support tiers. Choose from Essentials, Advanced, or Premier tiers. Whether you need self-serve resources or expert access, you’ll find a plan to match your needs.
Our customers believe in us
Customer satisfaction is at the heart of what we do. Here’s why Ensora Health users count on us for exceptional support.
Experience the Ensora Health difference
At Ensora Health, support means more than fixing problems. We empower you with detailed answers, proactive training, and expert advice to help you get the most from our solutions.
Your success is our priority
We prioritize your satisfaction and strive for 95%+ customer happiness scores. If something isn’t right, we’re here to make it better. Our goal is to earn a 5-star rating on every interaction.
Our vision
Advising with clarity, leading with empathy, utilizing innovative solutions, ensuring customer satisfaction and equipping you with knowledge—our customer support vision ensures you’re both confident and satisfied at every interaction.
Focused on you
Our process is centered around your needs, with a focus on education that helps you make the most out of your product and data-driven improvements to tailor support to your needs. With Ensora Health, you’re never in the dark.
Your partner in success
oin a thriving community of users with access to cutting-edge tools, round-the-clock assistance, and a team dedicated to your success.
Find support that fits
Essential
Get 24/7 chat access and use the Ensora Training Hub for quick answers and solutions.
Advanced
Add phone and email support with standard SLAs for peace of mind.
Premier
Premier support with enhanced SLAs for quick resolutions.
Experience the Ensora Health difference.
See how we can transform your practice.
